Here is a summary of insurances held by St George’s, University of London between 01/08/2024 and 31/07/2025:
The institutes and professional/corporate services have a duty to inform Susan McPheat, Director of Finance, of any significant alterations that may affect St George’s insurance cover.
Staff and students will be updated of any changes made to the policies which might impact on them.
St George’s provides travel insurance cover for staff and students of the university while travelling on university business, both abroad and within the UK. The policy provides cover for death, injury, medical expenses, cancellation or curtailment expenses, loss/damage to any personal property, loss of money, travel delay and loss of deposits, as defined in the policy.
Travel to unstable countries
Travel to areas of known instability is highly discouraged by the university. Prior to booking travel, we recommend that you follow the foreign travel advice provided by the Foreign and Commonwealth Office. In light of fast-changing and destabilising events in parts of the world which might affect insurance cover, please contact Susan McPheat, Director of Finance, should you have any questions. This will enable us to ensure that adequate insurance cover is either in place, or is clarified with insurers where travel is planned to a country with greater-than-average risk.
European Union
When travelling to European Union countries it is recommended that you carry a European Health Insurance Card (EHIC) or a UK Global Health Insurance Card (GHIC) which allows you to have reduced cost medical treatment in an emergency.
Ensuring you are covered
When you travel abroad on university business, St George’s has a corporate responsibility to maintain a record of the precise dates and location of travel. Please ensure you record all business travel on MyWorkplace under ‘other absence’. If you don’t inform us of your travel details, you may not be fully covered for your business trip.
Travel certificate
All staff and students of the university travelling on university business must complete the travel certificate (Excel) for each travel occasion and email the completed form prior to the start date of the journey. Staff are required to complete the travel certificate in addition to the entry on MyWorkplace.
The institutes or professional/corporate services should advise Susan McPheat, Director of Finance, of any incident relating to a potential claim as soon as they become aware of it. The insurance claims team will be notified on the same working day. Depending on the severity of the situation, loss adjusters may be required to arrange a site visit
The timescale for settling any claim will vary depending upon the complexity of the incident. The insurance company have their own service standards and their performance is monitored by St George’s. The institutes or professional/corporate services must keep Susan McPheat, Director of Finance, informed of all events relating to claims.