The online helpdesk is your first point of contact for all queries, problems and requests regarding IT and AV services at St George’s. (All queries, problems and requests regarding the SGUL Website or Web services should be made to the Web Development Team.)
Our telephone number should be used for emergencies only.
When logging a fault, please make sure you have as much information as possible to hand, in particular details of any error messages.
If you need to visit a member of the team for any reason (such as collecting or returning equipment), please use the email address on the right to book an appointment. So we can serve you better, please do not email individual members of our team directly.
IT chatbot
The IT chatbot can assist with a broad range of IT related issues. These include hardware, software, login, network and more.
The chatbot can be accessed through Microsoft Teams by clicking on the "View more apps" icon on the sidebar and searching for "ITAV".
Face-to-face support
Visit our IT Helpdesk for help and advice on access and password issues, mobile devices, laptops, Wi-Fi and more.
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